Vistara Airline, a prominent player in the aviation sector renowned for its dedication to excellence and passenger satisfaction, is actively seeking motivated individuals to join their ground staff team at major airports throughout India. This detailed guide outlines the role, responsibilities, eligibility criteria, skills required, and application process for prospective candidates.
Job Overview: Ground Staff Positions
- Job Role: Ground Staff
- Employment Type: Full Time
- Locations: Delhi, Goa, Hyderabad, Indore, Jaipur, Lucknow, Mumbai, Pune, Ranchi
- States: Delhi, Goa, Madhya Pradesh, Maharashtra, Rajasthan, Telangana, Uttar Pradesh
- Gender: Both Male and Female
- Salary: Up to ₹216,000 CTC
- Qualifications: 12th Pass/Graduate
- Passport: Required
- Experience: 0-6 Months (Freshers) to 1 Year
Key Responsibilities
As a member of Vistara’s ground staff, your role will involve:
- Passenger Assistance:
- Facilitating boarding procedures, tagging gate-checked baggage, and verifying travel documents.
- Handling check-in processes, assigning seats, issuing boarding passes, and confirming passenger identification.
- Providing support to passengers with disabilities, unaccompanied minors, and those with special needs.
- Baggage Handling:
- Managing and tagging passenger luggage to ensure proper delivery and assisting with any mishandled or damaged baggage.
- Airport Operations:
- Supporting arriving passengers and overseeing the baggage area for both domestic and international flights.
Skills and Attributes
To excel as ground staff at Vistara, candidates should possess:
- Decision-Making: Strong ability to make swift and effective decisions in various scenarios.
- Communication Skills: Proficiency in Hindi and English with clear and effective communication abilities.
- Customer Service: Commitment to delivering outstanding service to all passengers.
- Safety Awareness: Skill in identifying and addressing potential safety risks to maintain a secure environment.
- Teamwork: Ability to work collaboratively with colleagues to achieve team goals.
- Initiative: Proactive approach to resolving issues and ensuring high-quality service.
Eligibility Criteria
- Language Proficiency: Excellent communication skills in Hindi and English.
- Education: 12th grade or graduate from any discipline.
- Age Limit: 18 to 27 years.
- Physical and Mental Fitness: Candidates must be both mentally and physically fit for the role.
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Application Process
- Visit the Vistara Website: Go to Vistara Airline’s official website.
- Find Job Listings: Navigate to the ‘Careers’ or ‘Join Us’ section to locate ground staff job openings.
- Submit Application: Complete the online application form with accurate personal details, educational background, and relevant experience.
- Document Upload: Attach necessary documents such as educational certificates, ID proof, passport-sized photograph, and other required paperwork.
- Finalize Submission: Review the details provided and submit your application online.
By joining Vistara Airline as ground staff, you will be part of a leading aviation company known for its excellent service and professional environment. Ensure you meet the qualifications and follow the application process to seize this opportunity.
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