Bhartiya Aviation Services (BAS) is excited to announce openings for the positions of Customer Service Agent and Loader/Housekeeping at airports across India. This recruitment offers an excellent opportunity to become part of the aviation sector, contributing to efficient airport operations and delivering high-quality customer service. If you are enthusiastic about aviation and customer service, consider applying for these roles in 2024.
Important Dates
- Online Application Deadline: 31 October 2024
- Examination Fee Payment Deadline: 31 October 2024
- Admit Card Download: To Be Announced
- Examination Dates: 01 December 2024 and 08 December 2024
- Mode of Examination: Offline or Computer-Based Test (CBT)
- Examination Pattern: Objective Type with Multiple Choice Questions (MCQs)
- Duration of Examination: 90 Minutes (1.5 Hours)
- Timing of Examination: To Be Announced
Application Fee
- Customer Service Agent (CSA)
- General, OBC, SC, ST (All Categories): ₹380 + GST
- Payment Method: Online via Debit Card, Credit Card, or Net Banking
- Loader/Housekeeping
- General, OBC, SC, ST (All Categories): ₹340 + GST
- Payment Method: Online via Debit Card, Credit Card, or Net Banking
Age Limit
- Customer Service Agent (CSA)
- Minimum Age: 18 Years
- Maximum Age: 28 Years
- Age Relaxation: 5 years for SC/ST candidates and 3 years for OBC candidates
- Loader/Housekeeping
- Minimum Age: 18 Years
- Maximum Age: 33 Years
- Age Relaxation: 5 years for SC/ST candidates and 3 years for OBC candidates
Eligibility Criteria
- Customer Service Agent (CSA)
- Educational Qualification: Intermediate or Senior Secondary School Certificate (10+2) or equivalent from a recognized board or university. Candidates currently pursuing their intermediate education may apply provisionally, but must provide proof of passing the examination by 1 September 2024 if selected.
- Loader/Housekeeping
- Educational Qualification: High School or Secondary School Certificate (10th) or equivalent from a recognized board or university. The certificate must be valid on or before the closing date of the online application.
Vacancy Details Total Post : 3,508
| S No. | Profile Name | Number of Vacancies |
|---|---|---|
| 1. | Customer Service Agent (CSA) | 2653 |
| 2. | Loader/Housekeeping | 855 |
Examination Centre Details
| State/UT | Examination Centre Cities |
|---|---|
| Andhra Pradesh | Anantpur, Bhimavaram, Chirala, Gudur, Guntur, Kadapa, Kakinada, Kurnool, Nandyal, Narasaraopet, Nellore, Rajahmundry, Rajampet, Srikakulam, Tadepalligudem, Tirupati, Vijaywada, Vishakhapatnam, Vizianagaram |
| Arunachal Pradesh | Itanagar, Dirang, Naharlagun |
| Assam | Dibrugarh, Guwahati, Jorhat, Silchar, Tezpur |
| Bihar | Arrah, Bhagalpur, Darbhanga, Gaya, Muzaffarpur, Patna, Purnea |
| Chhattisgarh | Bhilai Nagar, Bilaspur, Raipur |
| Delhi NCR | Delhi/ NCR (All NCR cities) |
| Goa | Madgaon, Panaji, Ponda |
| Gujarat | Ahmedabad-Gandhinagar, Anand, Jamnagar, Mehsana, Rajkot, Surat, Vadodara |
| Haryana | Ambala, Faridabad, Gurugram, Kurukshetra, Hisar |
| Himachal Pradesh | Bilaspur, Hamirpur, Mandi, Dharamshala, Solan |
| Jammu & Kashmir | Jammu, Samba, Srinagar, Anantnag |
| Jharkhand | Dhanbad, Hazaribagh, Jamshedpur, Ranchi |
| Karnataka | Ballari, Bengaluru, Belgaum, Davangere, Gulbarga, Hassan, Hubli-Dharwad, Mangalore, Mysore, Shimoga, Udupi |
| Kerala | Alappuzha, Idukki, Kannur, Kochi, Kollam, Kottayam, Kozhikode, Malappuram, Palakkad, Pathanamthitta, Thiruvananthapuram, Thrissur |
| Madhya Pradesh | Bhopal, Gwalior, Indore, Jabalpur, Satna, Ujjain |
| Maharashtra | Ahmednagar, Akola, Amravati, Aurangabad, Dhule, Jalgaon, Kolhapur, Latur, Mumbai, Nagpur, Nanded, Nashik, Pune, Raigad, Sangli, Satara, Solapur |
| Manipur | Imphal, Churachandpur, Senapati |
| Meghalaya | Shillong, Cherapungi, Tura |
| Mizoram | Aizawl, Zawlnuan, Champhai |
| Nagaland | Dimapur, Kohima |
| Odisha | Balasore, Berhampur, Bhubaneshwar, Cuttack, Rourkela, Sambalpur |
| Punjab | Amritsar, Bhatinda, Jalandhar, Mohali, Patiala |
| Rajasthan | Ajmer, Bikaner, Hanumangarh, Jaipur, Jodhpur, Kota, Sikar, Udaipur |
| Sikkim | Bardang – Gangtok |
| Tamil Nadu | Chennai, Coimbatore, Cuddalore, Erode, Kanchipuram, Karur, Krishnagiri, Madurai, Nagercoil, Namakkal, Ramanathapuram, Salem, Thanjavur, Tirunelvelli, Vellore, Virudhunagar |
| Telangana | Hyderabad, Karimnagar, Khammam, Mahabubnagar, Nalgonda, Warangal |
| Tripura | Agartala, Dharmnagar |
| Uttar Pradesh | Agra, Aligarh, Bareilly, Faizabad, Ghaziabad, Gonda, Gorakhpur, Jhansi, Kanpur, Lucknow, Mathura, Meerut, Moradabad, Muzaffarnagar, Noida, Greater Noida, Prayagraj, Varanasi |
| Uttarakhand | Dehradun, Haldwani, Roorkee |
| West Bengal | Asansol, Durgapur, Greater Kolkata, Hooghly, Howrah, Kalyani, Siliguri |
Apply Job Here
How to Apply for BAS Customer Service Agent And Loader/ Housekeeping-2024
- Read Advertisement: Review the detailed advertisement before applying.
- Prepare Documents: Ensure you have an active email ID, mobile number, and all necessary documents.
- Click “Apply Now”: Navigate to the “apply now” section.
- Register/Login:
- New users: Register with required details.
- Existing users: Log in with registration number and password.
- Fill Registration Details: Select profile, enter name, email, mobile number, and set password (DOB).
- Enter Personal and Education Details: Provide personal and educational information.
- Upload Documents: Scan and upload photo and signature.
- Provide Address Details: Enter complete address.
- Select Examination Centre: Choose state and city for the examination centre.
- Submit Application: Verify details and submit the form.
- Payment: Proceed to payment after verifying the application preview.
- Confirmation: Await confirmation of successful submission.
- Receive Application Form: Receive form on registered email or download/print it.
Important Links
| Apply Online | Click Here |
| Admit Card Download | Click Here |
| Download Notification | Click Here |
| Syllabus of Examination | Click Here |
| Official Website | Click Here |
As a Customer Service Agent, your main responsibility will be to ensure an exceptional experience for passengers at various airport touchpoints. This includes assisting with check-ins, handling baggage, and addressing customer inquiries to ensure a seamless travel experience. Customer Service Agents are crucial in maintaining the airline’s reputation for efficiency and high customer satisfaction. Your role will require strong communication skills, a proactive approach, and the ability to manage multiple tasks in a fast-paced environment.
In contrast, the Loader/Housekeeping position focuses on maintaining cleanliness and operational efficiency within airport terminals. This role involves tasks such as loading and unloading luggage, ensuring the cleanliness of airport premises, and performing general housekeeping duties. By upholding high standards of cleanliness and organization, Loader/Housekeeping staff help create a safe and pleasant environment for passengers and airport personnel. Attention to detail and the ability to handle various tasks simultaneously are key attributes for this role.
Both positions require individuals who are customer-oriented, proactive, and capable of working efficiently under pressure. These roles also offer opportunities for career growth within the aviation industry, competitive compensation, and benefits. If you are passionate about providing excellent customer service or ensuring smooth operations in a bustling airport setting, these positions at BAS represent a promising pathway to contributing to the vital functions of the aviation industry.